About Us
Helping Organizations Maximize Operational Efficiency With Customized Cleaning Programs
From our humble beginnings—stripping, waxing, scrubbing, and buffing floors at a single grocery store—we’ve always emphasized pride in our quality of work. Today, our reputation as floor care experts has evolved. While our list of services has grown, that initial pride in our work remains as strong now as it was in 1959.
So, whether you manage a single building, campus, store, or multiple locations, we invite you to experience the Carlson Difference and see what we mean by “better than expected.”
We are a privately owned Minnesota company specializing in cleaning and floor maintenance for large retail and educational clients since 1959. For more than 60 years, Carlson has specialized in cleaning and maintaining floors. That journey started with Don Carlson back in 1959 and continues with his protégé to this day. At Carlson, we think that where we’ve been is a reflection of where we’re going. If you’re interested in learning more about our commitment to the principles Carlson was founded on, take a more in-depth look into our company history.
Carlson Building Maintenance is a 100% self-performing building services provider. We understand how important quality and consistency are to our customers, and our self-perform model helps to ensure these standards are met on a consistent basis and across all locations. We know what it takes to do the job right the first time because we do our own work. We hire, train, and promote only the best. The result is one of the lowest turnover rates in the industry. The benefit to you is consistency, reliability, and a higher degree of responsiveness.
Carlson has built a culture centered on customer service, and our dedicated management team is committed to the success of every partnership. Our customer list includes many of the largest retailers and corporations in the country, and a 98% customer retention rate is a testament to our long-term focus. Our drive, dedication, and culture translate to a proactive approach and anticipation of our customers’ needs. The result is a unique brand of service that is built around our clients’ needs and designed to deliver exceptional results and savings without sacrificing quality.
We have teams in place to respond to customers’ needs immediately, and being a self-performing contractor, our customers get direct access to high-level management and ownership at all times. We have a very experienced team of managers, project specialists, recruiters, and trainers in the markets we serve.
Get in touch with our team to start exceeding expectations at your facility.