Carlson Building Maintenance is a 100% self-performing building services provider. We understand how important quality and consistency are to our customers and our self-perform model helps to ensure these standards are met on a consistent basis and across all locations. We know what it takes to do the job right the first time because we do our own work. We hire, train, and promote only the best. The result is one of the lowest turnover rates in the industry. The benefit to you is consistency, reliability and a higher degree of responsiveness.
Carlson has built a culture centered on customer service and our dedicated management team is committed to the success of every partnership. Our customer list includes many of the largest retailers and corporations in the country, and a 98% customer retention rate is a testament to our long-term focus. Our drive, dedication and culture translate to a proactive approach and anticipation of our customer’s needs. The result is a unique brand of service that is built around our client’s needs and designed to deliver exceptional results and savings without sacrificing quality.
We have teams in place to respond to customers’ needs immediately and with being a self-performing contractor this gives our customers direct access to high-level management and ownership at all times. We have a very experienced team of managers, project specialists, recruiters and trainers in the markets we serve.